HerbalGar, we are committed to delivering your orders quickly, safely, and efficiently. Please review our delivery policy below to understand how your order will be processed and shipped.
1. Order Processing Time
- All orders are processed within 24 hours of confirmation (excluding Sundays and public holidays).
- Orders placed after 5:00 PM will be processed the next working day.
2. Delivery Timeframe
- Standard delivery across Pakistan: 2 to 4 working days
- Delivery times may vary for remote or rural areas.
3. Delivery Charges
- Free delivery is available on all orders above a minimum value (during ongoing promotions).
- For orders below the free delivery threshold, a standard delivery charge will be applied at checkout.
4. Delivery Partners
We work with trusted courier services to ensure your orders reach you in perfect condition. Once dispatched, you will receive a tracking number via SMS or email.
5. Cash on Delivery (COD)
- COD is available for most areas in Pakistan.
- Please ensure you are available at the provided address to receive your parcel.
6. Missed Deliveries
If you are unavailable at the time of delivery, the courier will attempt a second delivery. If the parcel is still undelivered, it may be returned to us.
7. Order Tracking
You can track your order status anytime using the tracking link sent to your email or by contacting our customer support.
8. Contact Us
If you have any delivery-related questions, feel free to contact us:
📧 Email: herbalgar86@gmail.com
🌐 Website: herbalgar.com
Thank you for choosing HerbalGar. We deliver nature’s goodness to your doorstep!